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Application Design and Management We have applied solutions experience delivering to Marketing, Customer Service and Sales end users. We offer flexible manageable customized solutions that result in full functionality when completed – as we adapt technology to fit the business information requirements. We stringently adhere to processes that involve the “end-user” at the design and development stages, as they are a key component in determining the success of any Customer Centric Marketing System. Typically we are faced with identifying the multiple sources of “marketing” data hidden within an organization and developing processes to combine and standardize this data into a centrally accessible user friendly database and interface. We start with the discussion of Business Processes and lead in the development of business process diagrams aligning data management requirements with business processes. This establishes an accurate road map for the design and development of the customer information database and supporting applications. AXIS employs a technology team of programmers, analysts and network specialists with extensive experience in the development, implementation and support of marketing applications, such as; relational databases, data analysis, web based contact centre interfaces, Sales territory management systems, IVR systems (with direct links to database infrastructure), email deployment systems and engines. We have the server infrastructure to host your database and provide secure remote access to your data OR develop the application and migrate to your in house system then providing ongoing support for refresh of information, upgrades and back-up, etc. Demo Links Thank you for your interest in viewing a demonstration of our applications. Please contact us to obtain your User ID and Password at: mebooth@axis-dbm.com rbarnes@axis-dbm.com
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